GOV Medics

Privacy Policy

Last updated: 24 April 2025

1. Introduction
GOV Medics (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you visit our website (the “Site”) or submit a Request for Quote.

2. Information We Collect

  • Information you give us: when you complete our Request for Quote form, contact form or newsletter sign-up, you provide us with personal data such as your name, email address, telephone number, company name and any other information you choose to include.

  • Automatically collected data: when you use the Site, we may automatically log your IP address, browser type, device identifiers, pages visited, referral URL and timestamps.

  • Cookies & similar technologies: we use cookies (small text files placed on your device) and web beacons to recognise your browser, remember preferences and analyse Site usage. You can manage or disable cookies via your browser settings; however, some features may not function correctly.

3. How We Use Your Information
We use your data to:

  • Process and respond to your quote requests and enquiries;

  • Maintain and improve the Site’s performance and user experience;

  • Provide customer support;

  • Send you marketing communications (only if you have opted in), such as newsletters or product updates;

  • Monitor Site usage and generate aggregated analytics;

  • Comply with legal obligations (e.g. record-keeping under POPIA).

4. Legal Basis for Processing
Where required by applicable law (including the South African Protection of Personal Information Act, “POPIA”), we rely on one or more of the following legal bases to process your personal data:

  • Your consent;

  • Performance of a contract or to take steps at your request before contracting;

  • Compliance with a legal obligation;

  • Our legitimate interests (e.g. improving our services), provided those interests are not overridden by your rights.

5. Sharing Your Information
We may share your personal data with:

  • Service providers who help run our Site (e.g. hosting providers, email platforms, analytics);

  • Professional advisers such as lawyers or accountants, where necessary;

  • Regulators or law enforcement if required by law or to protect our rights;

  • Successors in interest (e.g. if we merge with or are acquired by another organisation).
    We require all third parties to handle your data in accordance with this policy.

6. Data Security & Retention
We implement technical and organisational safeguards (e.g. encrypted connections, access controls) to protect your information. We retain your personal information only as long as necessary to fulfil the purposes outlined above, or as required by law.

7. Your Rights
Under POPIA and other laws you may have the right to:

  • Request access to or a copy of your personal data;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your data (“right to be forgotten”);

  • Object to or restrict certain processing activities;

  • Withdraw consent at any time (where processing is based on consent) without affecting the lawfulness of processing prior to withdrawal.

To exercise these rights, please contact us at privacy@govmedics.co.za.

8. Children
Our Site is not intended for anyone under 18. We do not knowingly collect data from minors.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last updated” date.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
GOV Medics
23 Ashley Avenue, Bryanston, Sandton. 2191.
Email: trish@govmedics.com